Tele Sales Representative (m/w/d)

As a Tele Sales Representative (m/f/d), you will be responsible for customer acquisition and customer relationship management through permitted digital channels, as well as for maintaining existing customer relationships. Your mission is to identify potential new and existing customers in the healthcare sector and convince them of our products and services through targeted marketing activities. In this role, you will make a significant contribution to increasing the company’s revenue and act as a key interface between the Sales and Marketing teams. You will contribute your ideas and insights to continuously optimize our sales strategies.

What you will do:

• You will proactively reach out to relevant companies and stakeholders in the care sector—with their prior consent—via phone, email, LinkedIn, and other digital channels.
• Present our product portfolio and ensure that all customer interactions comply with applicable data protection regulations.
• Generate new sales opportunities by following up on incoming inquiries and executing targeted marketing activities.
• Qualify prospects and assess whether they represent potential sales opportunities.
• Continuously maintain and update customer and lead data in our CRM system in compliance with data protection requirements.
• Track and document your sales activities, from the initial contact through to closing, ensuring smooth follow-up processes.
• Respond to customer inquiries, provide detailed product information, and support problem resolution.
• Work closely with the Sales and Marketing teams to implement sales strategies and support campaigns.
• Provide valuable feedback on customer responses and market trends to improve our sales approaches.
• Support administrative tasks and sales coordination activities.

• You have proven experience in telesales, inside sales, customer service, or a comparable role.
• Experience using the BANT framework for lead qualification.
• You have initial experience in digital sales of SaaS solutions.
• You are proficient in using CRM software (HubSpot) and have experience maintaining and managing customer data.
• You have excellent verbal communication skills and are able to communicate complex information clearly and convincingly.
• You work accurately, independently, and are able to manage multiple tasks simultaneously.
• You demonstrate a proactive and solution-oriented approach to your work.
• You have very good German language skills, both written and spoken, ideally complemented by English skills.

• A meaningful and responsible role: We develop software to digitalize the social care sector, enabling our customers to focus on improving the lives of their clients by providing more time for care and support.
• A hybrid working model with attractive office hours.
• Exciting and challenging tasks in a dynamic, forward-looking environment.
• A culture of appreciation and a positive working atmosphere within a growing, international company that encourages employees to contribute their ideas.
• A creative work environment with flat hierarchies and short decision-making processes.
• Attractive compensation packages, a permanent employment contract, and an employer contribution towards your company pension scheme.
• Access to corporate benefits, JobRad leasing, and additional mobility offers such as a fully funded Deutschlandticket.
• The opportunity to deepen your product knowledge through training sessions and user days, as well as free access to Babbel to improve your English language skills.